Legal Information

All services offered in our online store are owned and operated by our company , INNOVOSS Sağlık Yaşam Ürünleri ve Danışmanlık Tic. Ltd. Şti., registered at Reşitpaşa Sokak, No:16/1 Kızıltoprak, Kadıköy/İstanbul. Our company may collect personal data for various purposes. The manner in which personal data is collected and how and how this data is protected are explained below. Due to the nature of our business, our store collects certain personal information (such as name and surname, company information, phone number, address, or email address) from individuals through the completion of various forms and surveys on our store. Our company may occasionally send campaign information, new product information, surveys, promotional offers, and other commercial messages to its customers and members via SMS, email, or other communication channels. Our members or customers have accepted this. Our users can choose whether or not to receive such information and can notify them through the link in the notification message they receive. Personal information submitted electronically by our members to our store during the approval process, conducted through our store or by email, will not be disclosed to third parties except for the purposes and scope specified in the "Membership Agreement" we have entered into with our Members. Our Company records and uses its members' IP addresses to identify system-related issues and to quickly resolve any issues or disputes that may arise regarding the service provided. IP addresses may also be used to identify users generally and to gather comprehensive demographic information. Beyond the purposes and scope specified in the Membership Agreement, our Company may use the requested information or information provided by member-customers for direct marketing purposes, various statistical studies, or database creation without disclosing the members' identities, or may provide it to individuals or organizations with which it collaborates. Personal information may also be used to contact the user when necessary. Our Company is committed to keeping confidential information strictly private and confidential, considering this a confidentiality obligation, and undertaking to take all necessary precautions and exercise due diligence to ensure and maintain confidentiality, and to prevent all or any part of confidential information from entering the public domain, unauthorized use, or disclosure to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system in any way. There are two things you should pay attention to when entering a transaction process to ensure you're on a secure site. One of these is a key or lock icon located at the bottom line of your browser. This indicates you're on a secure website, and all your information is encrypted and protected. This information is used only in connection with the sales process and in accordance with your instructions. Information related to the credit card used during the purchase is encrypted using the Pay Tr protocol, independent of our shopping sites, and transmitted to the relevant bank for query. Once the card's availability is confirmed, the transaction continues. Because no information about the card is viewed or recorded by us, third parties are prevented from accessing this information under any circumstances. Only you can access and change all the information you provide during registration. By keeping your login information secure, it is impossible for others to access or change your information. For this reason, during registration, you must navigate within the Pay Tr area. Online shopping sites that offer a hotline or customer service, or that list their address and phone number, are increasingly popular today. This way, you can get detailed information on any questions you may have and gain a more accurate understanding of the reliability of the online shopping service provider. Note: We recommend that online shopping sites include the company's full address and phone number. If you're shopping online, make sure to note the full phone number and address of the store you purchased the product from beforehand. If you're unsure, call ahead to confirm. All of our online shopping sites list our company's full information and location.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website. Our company is not responsible for the privacy practices or content of sites accessed through these links. The Privacy Policy Principles in this agreement apply only to the use of our store and do not apply to third-party websites.

EXCEPTIONAL CASES

In the limited circumstances specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy." These are limited to the following: To comply with the obligations imposed by applicable legal rules issued by authorized legal authorities, such as Laws, Decrees, Regulations, etc.; To fulfill the requirements of the "Membership Agreement" and other agreements our store has entered into with users, or to use the information as specified in such agreements; To request information about users for the purpose of conducting a research or investigation duly conducted by the authorized administrative or judicial authority; and To provide information to protect users' rights or security.

E-MAIL SECURITY

Never provide or write your credit card number or password in emails you send to our store's Customer Service or any other communication channel, or regarding any of your orders. Information contained in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.