KVKK Information Text
INNOVOSS Healthy Living Products and Consulting Trade Co. Ltd. takes the highest possible level of security measures to ensure that your personal data is collected, stored and shared in accordance with the law and to protect your privacy.
Our aim is to inform you in the most transparent manner about how your personal data is collected, the purposes of processing, the persons with whom it is shared, legal reasons and your rights, in accordance with Article 10 of the Personal Data Protection Law No. 6698 and in line with your satisfaction.
a) Data Controller
In accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”), your personal data; as the data controller It may be collected and processed by INNOVOSS Healthy Living Products and Consultancy Trade Ltd. Şti. (“COMPANY”) within the scope explained below.
b) Purposes for Processing Personal Data
– To provide you with COMPANY products and services, to fulfill our obligations to you, to prepare records and documents, to comply with information storage, reporting, information, tax and other obligations stipulated by local and international legal legislation,
– Providing you with special advertisements, campaigns, advantages and other benefits for sales and marketing activities to increase the quality of services and products,
– Managing infrastructure and business activities and complying with internal policies and procedures, including those related to auditing, finance and accounting, billing and collections, IT systems, data and website hosting, business continuity and records, document and print management,
– To communicate with you in order to provide you with the necessary information regarding information processing requirements, system structure, the necessity of the information processing support services received, and these services and products,
– Conducting traffic measurement, statistical analysis, segmentation/profiling and CRM studies for sales and marketing activities,
– Measuring and increasing customer satisfaction, complaint management, receiving your opinions and suggestions regarding new services and products, receiving your problem-error notifications, providing you with information regarding products and services, complaints and requests,
– Receiving your orders, carrying out your payment transactions, providing logistics cooperation with third parties and ensuring product shipment, recommending products and services that may be of interest to you, online behavioral advertising and marketing, customer portfolio management, measuring and improving service quality, communication, optimization, auditing, risk management and control, promotion, analysis, determining areas of interest, scoring, profiling, marketing, sales, advertising, communication
– To be used in all kinds of products and services to be offered to you within the scope of the law and relevant legislation regulating the works written in the COMPANY's articles of association, which are the subject of your disclosure of your personal data to the COMPANY, in comparative product and/or service offers, modeling, existing or new product studies and/or developments,
– To comply with the information storage, reporting and information obligations stipulated by official institutions, to fulfill the requirements of the contracts and to fulfill the legal obligations to which the COMPANY is subject regarding the use of these services,
– To manage the financial operations, communication, market research and social responsibility activities, purchasing operations (demand, offer, evaluation, order, budgeting, contract), internal system and application management operations, legal operations carried out by the COMPANY in line with the purpose of determining and implementing the commercial and business strategies of the COMPANY.
– It will be processed in accordance with the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698, for the purposes of complying with applicable laws and regulatory obligations (including those outside your country of residence), including anti-money laundering and anti-terrorism laws, complying with legal processes, and examining, evaluating, and responding to requests from official authorities and government authorities (including those outside your country of residence).
c) To Whom and For What Purposes Can Processed Personal Data Be Transferred?
Your personal data collected is limited to the achievement of the purposes stated above;
– To the COMPANY’s business partners, suppliers, shareholders,
– Persons or organizations permitted by the Tax Procedure Law, Social Security Institution legislation, Court of Accounts, Law on Prevention of Laundering Proceeds of Crime, Law on Prevention of Money Laundering, Turkish Commercial Code, Code of Obligations and other legislation provisions,
– Legally authorized public institutions and organizations, administrative authorities and legal authorities,
– To foreign companies and affiliates,
– It may be transferred to real or legal persons from whom we receive services and cooperate in the realization of product/service comparison, analysis, evaluation, advertising and the above-mentioned purposes, to program partner institutions and organizations, to institutions with which we have agreements regarding sending the messages we send to our customers, and to cargo companies that deliver the orders to you, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of Law No. 6698.
d) Method and Legal Reason for Collecting Personal Data
Your personal data may be collected verbally, in writing or electronically through the COMPANY Head Office, applications made through contracted websites, other institutions from which we provide/receive support services, and real and/or legal persons with whom transactions are carried out within the scope of any legislation or contract, our website and mobile application, call centers, social media accounts, or other channels that may be established/created in the future;
It is collected by the COMPANY within the framework of legal legislation, for the purposes specified above, and within the scope of the performance of the contract.
d) Rights of the Personal Data Owner Listed in Article 11 of Law No. 6698
As personal data subjects, if you submit your requests regarding your rights using the methods listed below, the COMPANY will process your request as soon as possible and within thirty days at the latest, depending on the nature of the request. No fee will be charged for a response up to ten pages. A processing fee of 1 Turkish Lira will be charged for each page exceeding ten pages. If the response is provided on a recording medium such as a CD or flash drive, the fee our company may charge will not exceed the cost of the recording medium.
In this context, personal data owners;
Learning whether personal data is being processed,
To request information regarding the processing of personal data,
To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
To know the third parties to whom personal data is transferred, either domestically or abroad,
To request correction of personal data if it is processed incompletely or incorrectly and to request that the action taken in this context be notified to third parties to whom personal data has been transferred,
To request the deletion or destruction of personal data in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and to request that the action taken within this scope be notified to third parties to whom personal data has been transferred,
To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
In case of any damage caused by the unlawful processing of personal data, the person has the right to demand compensation for the damage.
You may submit your request to exercise your rights specified above, in accordance with Article 13, Paragraph 1, of Law No. 6698 and the Communiqué No. 30356, dated March 10, 2018, on the Procedures and Principles for Applications to the Data Controller, in Turkish, in writing, or by using a registered electronic mail (KEP) address, secure electronic signature, mobile signature, or the electronic mail address previously notified to the COMPANY and registered in our system. Applications will only provide information about the applicant; it will not be possible to obtain information about other family members or third parties. The COMPANY reserves the right to verify your identity before responding.
In your application;
a) Your name, surname and signature if the application is in writing,
b) For citizens of the Republic of Türkiye, your Turkish ID number, if you are a foreigner, your nationality, passport number or ID number if you have one,
c) Your residence or workplace address for notification,
d) Your notification e-mail address, telephone and fax number, if any,
d) The subject of your request,
It is mandatory to have it and, if any, relevant information and documents must be attached to the application.
Submit your applications to:
- If you wish to do so in writing, attach the necessary documents and declare that our Company, as the data controller, You can deliver it to INNOVOSS Healthy Living Products and Consulting Trade Ltd. Sti .
- You can submit your applications via e-mail to info@innovoss.com .
Depending on the nature of your request, we must provide you with complete and accurate information and documents that will enable identification. Otherwise, the COMPANY reserves its legal rights.