Legal Information
PRIVACY POLICY
All services offered in our online store are owned and operated by INNOVOSS HEALTHY PRODUCTS AND CONSULTANCY TRADE LTD. ŞTİ., registered at Zühtüpaşa Mahallesi Reşitpaşa Sok. 16/1 Kadıköy / Istanbul. Our company may collect personal data for various purposes. The methods and procedures for collecting and protecting personal data are outlined below.
By filling out various forms and surveys on our store, some personal information about users (such as name-surname, company information, telephone, address or e-mail address) is collected by our store due to the nature of the business.
Our company may periodically send customers campaign information, new product information, surveys, promotional offers, and other commercial messages via SMS, email, or other communication channels. Users can choose whether or not to receive such information or submit a notification via the link in the notification message.
Personal information transmitted electronically by users during the approval process carried out through our store or by e-mail will not be disclosed to third parties except for specific purposes and scope.
Our company may record and use users' IP addresses to identify system-related issues and quickly resolve any service-related problems or disputes. IP addresses may also be used to generally identify users and gather comprehensive demographic information.
Our company may use the requested information or the information provided by the user for direct marketing purposes, conduct various statistical studies, or create a database without disclosing your identity, or may share it with collaborating individuals or organizations. Personal information may also be used to contact the user when necessary.
Our company undertakes to keep confidential information strictly confidential, to regard this as a confidentiality obligation, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, and to prevent the public disclosure, unauthorized use or disclosure of confidential information to third parties.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system in any way.
To ensure you're on a secure site, look for a key or lock icon in the bottom bar of your browser. This symbol indicates you're on a secure website, and your information is encrypted and protected.
Credit card information used during purchases is encrypted using the PayTR protocol and transmitted to the relevant bank, independent of our shopping sites. Once the card's availability is confirmed, the transaction continues. Card information cannot be viewed or recorded by our company, preventing it from being accessed by third parties.
Websites that offer information lines or customer service, and that include a full address and phone number, are always more reliable. We recommend that you take note of the store's full address and phone number before making a purchase and confirm by phone if necessary. Our full address and contact information are listed on all our online shopping sites.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within its website. However, we are not responsible for the privacy practices or content of sites accessed through these links. The privacy policy in this agreement is specific to our store only and does not apply to third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy":
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To comply with the obligations imposed by the competent legal authorities such as laws, decrees having the force of law, regulations, etc.
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To fulfill the requirements of the contracts made with our store,
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Requesting information for research or investigation purposes conducted by competent administrative and judicial authorities,
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Cases where it is necessary to provide information to protect the rights or security of users.
E-MAIL SECURITY
Never include your credit card number or password in emails you send to our store's customer service or regarding any order. Information contained in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via email.