ABOUT GLUTEOSTOP®
How is GluteoStop® produced?
AN-PEP, the active ingredient in GluteoStop®, is the product of a fermentation process with the microorganism Aspergillus niger . The enzyme is then purified and granulated into tablets using advanced technology. Aspergillus niger has been used to produce citric acid since 1919 and has been used commercially for enzyme production since the 1960s.
Is GluteoStop® suitable for vegans and vegetarians?
Yes, GluteoStop® is made entirely from plant-based ingredients and can be used safely by both vegans and vegetarians.
What is the best way to store GluteoStop®?
GluteoStop® should be stored in a cool, dry place, away from light. Keep out of reach of small children.
Where is GluteoStop® manufactured?
GluteoStop® is manufactured in Germany and distributed by Innovoss® in Türkiye, the Turkish Republic of Cyprus and Azerbaijan.
Does GluteoStop® contain preservatives?
GluteoStop® is free of preservatives, magnesium, palm oil, lactose, fructose, artificial colors, flavors and sweeteners, animal ingredients, and genetically modified organisms.
SALES AND DELIVERY
Where can I buy GluteoStop®?
You can safely purchase GluteoStop® from this website, Trendyol or Hepsiburada.
How long does it take to deliver after placing an order?
Your order will usually be delivered within 1-5 business days, depending on the delivery address.
How can I find out if my order has been shipped?
When your order is shipped, you will be sent a tracking number via email or SMS.
Can I change my delivery address after placing an order?
You can request an address change by contacting customer services (info@gluteostop.com) before your order is shipped.
Can I check my shipment during delivery?
Yes, you can check your cargo during delivery, and if there are missing/wrong products, you can return them without taking delivery by keeping a report.
What should I do if the product is damaged during transportation?
Minor damage to the box or packaging that does not damage the product itself is not required for return. If the box is broken during transport, causing the tablets to protrude, the product should not be accepted, and a damage report should be filed with the shipping company. Once the damage report for the rejected product is emailed to info@gluteostop.com.tr, we will ship you a replacement product as soon as possible.
Can I return the product?
You can return the product you purchased within 14 days from the delivery date, without opening or using it, or allowing it to deteriorate. Before returning the product, please send an email to info@gluteostop.com.tr, stating your reason for return and including your invoice number, order number, and mobile phone number. Our company will contact you and tell you how to return the product. The invoice issued to your name must be returned along with the product. The cost of the returned product will be refunded to your credit card. You will be responsible for any shipping costs incurred due to the return.
